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New reviews about business services in Bedford, Massachusetts

  • ☆ ☆ ☆ ☆
    Horrible service My experience - Day one, went to deposit cash in my account , Laura - asked 10 questions and forced me to use ATM even though there was no other customer.Day two, went with a friend, who was moving to other state to deposit a check, same person Laura again asked 10 questions and forced to use ATM same way there was not a single other customer. This used be my goto bank with very nice staff, with newer building staff has don't care attitude.
    By a kela, March 18, 2018
  • ☆ ☆ ☆ ☆
    I was transferred from the1800 number to this God awful office, I first spoke with a woman who's voice sounded like she was from the Caribbean? She was ride wouldn't give me her name hung up on me among other things, I called back to speak with a manager who was rude as well telling me I should of gotten her name after I told her the lady didn't give it to me after asking several times and being hung up on. The managers tone her whole vibe was ride she didn't care and that's why she has staff who's unprofessional and not personable. Never again will I speak with this office again. Best office is downtown with Nina and Lucy! I was trsnfered to this one by accident!! The customer service sucks!!!!!!!
    By Shanee Reed, January 20, 2018
  • ☆ ☆ ☆ ☆
    A direct quote from the owner Richard A. Egan: "You should be thankfull that one of your black brothers sold some distant relitive of yours into slavery and they ended up in the USA. As ex military who has been to those countries and has seen how they treat their brothers and sisters, you should be kissing the ground that you walk on." Choose your insurance agents wisely.
    By Diane Saxton, January 16, 2018

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